CREDIT CARDS AND PASSWORDS
The Federal Trade Commission has issued a consumer alert regarding an Internet e-mail scam. The scam e-mail appears to come from your Internet Service Provider and states that your account information needs to be updated, or that your credit card is invalid or has expired, and asks you to respond with that information.
Madison will NEVER ask for credit card or password information via e-mail. We may send e-mail requesting the information but always ask you to respond via telephone. We ask that if at some time in the future you receive such an e-mail, you notify us as soon as possible.
AVOID SCAMS AT YOUR HOME
Our technical staff will not enter your home to perform work unless a responsible adult over 18 years of age is present. We have established this policy to protect you and our employees.
Never let anyone into your home claiming to be from Madison unless they show proper identification. (Logo on a shirt does not qualify.)