Alerts & Notifications

Alerts and Notifications

Cable Television Maintenance - 9/25/13

Madison will be performing Cable TV maintenance between 4:00 a.m and 7:00 a.m on Wednesday, September 25th.  During this time you may experience outages on the following channels: 
 3  ARTS


 263  TCM HD
 734  TBS HD
 736  TNT HD
 738  CNN HD
 743  TRU TV HD


Local Access Channel 8 has moved!

Madison is making changes to some channels to make room for all the new additions coming in July.  Our local access channel previously shown on Channel 8 can now be viewed on Channel 13.


New Junk Email Filter implemented May 15th, 2013

As of May 15th, the Postini Junk Email filter has been replaced with a new improved filter powered by EdgeWave. You will receive an Email from Madison Spam Digest that will alert you to new Email messages that are caught in the mail filter.  You will not be required to log in if you are accessing the filter from the My Account link in the Email notification.  However, you may log in to the filter directly by visiting and entering your Email address and assigned password.  Please Note:  Any previous password used for Postini is not valid for the new filter.  If you have forgotten the password associated with your Madison Email account, please phone technical support at 1-800-592-0947 to request a reset. 


Caller ID Spoofing
Some customers have recently experienced incorrect numbers, or in some cases their own phone number, on the caller ID display.  Caller ID service is susceptible to fraud using a practice known as “caller ID spoofing”. Callers can deliberately falsify the telephone number and/or name relayed as the Caller ID information to disguise the identity of the calling party. For more information, please visit the FCC website at To file a complaint with the FCC regarding Caller ID spoofing, please visit,


Madison is a high speed Internet (Broadband), Phone, and Cable TV provider serving the Illinois communities of Staunton, Livingston, Williamson, New Douglas, Alhambra, Hamel, Worden, Prairietown, Dorsey, Holiday Shores, Mt. Olive, Benld, Sawyerville, Mt. Clare, Gillespie, and Bunker Hill. Madison Communications, INC. · Madison Telephone Company · Madison Network Systems, INC.® are registered service marks owned by and used under license from Schwartz Ventures Inc. Using these and other intellectual property such as logos, slogans, trade dress, and graphic symbols on packaging, products, or services requires express written permission from Schwartz Ventures Inc. © 2001 - 2011, Schwartz Ventures Inc., All Rights Reserved.